Right now there may be thousands of people or businesses
who are ready to buy what you have to sell. You can advertise
in television, radio or newspapers. However, you will spend a
lot of money advertising to people who have no use for your
product.
A good mailing list, on the other hand, lets you pinpoint
just the kind of person or business that’s most likely to
buy from you. Then you can mail them relevant and important
messages.
There are lots of reputable list brokers who will rent
high-quality, up-to-date lists. Some will even let you compile
a list online. Here’s how to stir up a list to meet your
needs:
1. Identify your best customers
A mailing list works best when you mail to people who are like
your best customers. So before you go looking for a list, look
at your own records - invoices, sales slips, delivery
addresses - any record you may have of who your customers are
and what they bought from you. Look for the people who bought
from you most recently, most often, and who spent the most
money. In trade lingo, this is called RFM: Recency, Frequency
and Monetary Value.
2. Understand your “model” customer
Now that you’ve identified your best customers, you need to
find out what they have in common with each other. If you have
a neighborhood business, like a pizzeria, you may find that
most of your customers live within three miles of your store.
Or that they are businesses within five miles. In this case,
you would want a list that targets customers geographically.
There are also companies that can analyze and profile your
best customers for you. For instance, you can find out how old
they are or what kinds of cars they drive. Let’s say you
discover that your best customers are 25- to 35-year-old
housewives with at least two children. Knowing this, you can
look for more customers just like them.
3. Find more “model” customers
Once you know the people you want to mail to, you can probably
find a mailing list to reach them. There are thousands of
lists available. You can find everything from animal shelter
donors to buyers from medical supply catalogs. Is there a
magazine whose readers you think would fit the profile of your
best customers? You can buy a list of subscribers in your
area. Are your best prospects businesses with under 50
employees and over $10 million in sales? You can rent a list
of companies that fit that profile. You might also want to
consider compiling a list. Say you have a business selling
custom-made golf bags. You want to sell to people who play
golf, live in your area, and have the income to afford your
products. List compilers will scan huge databases for people
who fit all those criteria. The most expensive lists are those
of people who spend a lot, buy often and have bought recently
(high RFM). These lists are expensive but if you’ve profiled
your customers well, it may be worth the cost.
Remember, the right list pays for itself many times over.